It’s no secret that at times there can be friction between IT and business teams, but through our experiences over the past few weeks I hope we can all agree that our IT teams have been unsung heroes who have kept American businesses up and running.
Last week leaders were scrambling to ensure their business continuity plans and enterprise risk management processes were in place – all of which rely heavily on IT infrastructure, systems and, most importantly, people.
Paragon, who serves clients of all sizes and industries primarily throughout Iowa, Minnesota and Nebraska, saw several businesses troubleshoot issues – from laptops to VPN access and bandwidth capabilities. For companies with experience in managing a remote workforce, the hurdles were far less than for those who suddenly needed to accommodate hundreds, and even thousands, to work from home.
If it weren’t for technology professionals, many more could be out of work. So next time you’re frustrated because your network is slow or an operating system is down for maintenance, remember the team that kept you working while many others weren’t as fortunate.
As Bill Gates recently shared about what COVID-19 virus is really doing to us, “It is reminding us that our true work is not our job, that is what we do, not what we were created to do. Our true work is to look after each other, to protect each other and to be of benefit to one another.”
When this is all over and we are back to business as usual, make sure to give your IT support team a big-old "thank you" elbow bump.
#ThanksToTech #ConnectedThruTech #TogetherThruTech