515.288.2128

about

Our Leadership

Our Team

Craig Jackman

Co-Founder & President

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bio

Joel Jackman

Co-Founder & Executive Vice President

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bio

Mark Craiger

Partner & Director of New Business Development

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bio

Donna Ballard

Vice President of Operations

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bio

Greg Lagan

Vice President of Sales

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bio

Jess Grant

Vice President of Marketing

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bio

Jesse McKelvey

Director of Finance

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bio

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Amanda is the director of consultant relations at Paragon. She has been with Paragon for over seven years with 11 years of industry experience. Her focus is on leading efforts managing our consultants in the field. Amanda’s previous experience in the industry was in sales/account management for some of Paragon’s top clients. Amanda graduated in 2005 from Simpson College with majors in Criminal Justice and Sociology with a Management minor. She has worked in London, England, Chicago, and now Des Moines. She lives in Waukee with her husband, three children, and two dogs.

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Nick Roach is the Director of Sales at Paragon. Nick leads the performance and execution of our sales and recruiting teams. He is passionate about protecting a culture of accountability built around Paragon’s Core Values. He first entered the SAAS and Outsourcing industry in 2009. Nick spends most of his free time outside of the office enjoying time with his two sons.

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Jessica's Biography

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Donna is the director of operations at Paragon. She is responsible for overseeing the functionality of the organization including finance, systems, HR and payroll. Donna is passionate about supporting the efforts of our military by volunteering with the Wingman Support Team and the Patriot Guard Riders. She is active in her community, as well as her church choir. Donna attended Iowa State University and is married with two children.

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Mark is a senior business development leader at Paragon. Mark manages a territory focused on supplying IT talent to central Iowa companies. Mark is actively involved in the community, lending his time to organizations such as Junior Achievement and the Technology Association of Iowa, as well as youth sports. Graduating from of the University of Iowa with a B.A. in Marketing in 1991, he is married with two sons.

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Joel Jackman is vice-president and co-founder of Paragon. Joel is responsible for new market development, strategic planning, and running the IT Leadership Forum at Paragon. He developed and leads the IT Leadership Forum, a leadership and development group for technology managers in Central Iowa. He also leads the non-profit Paragon IT Leadership Forum Scholarship Foundation, that awards scholarships to high school graduates that commit to Iowa colleges for STEM degrees. Graduating from the University of Iowa with a Liberal Arts degree in 1993, he is married and has two children.

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Craig is the president and co-founder of Paragon. His career in technology started in 1993. He is responsible for leading the Des Moines office and strategic planning and execution at Paragon. Craig is active in the Technology Association of Iowa, The Greater Des Moines Partnership and various charitable organizations. Graduating from the University of Iowa with a B.A. in Economics in 1989, Craig is married and has three sons.

What We Believe

Exceptional in Service to Others

by continually pleasantly surprising them at every phase of delivery. When we ‘Wow’ our community by providing exceptional service, we differentiate ourselves from our competitors and establish a legacy for our company and for our families. When we perform exceptionally in service to others, we build Raving Fans.

Pursue Mastery

of our craft. Spectacular achievement is always a result of spectacular preparation. Our success as a company is directly proportionate to the effort and commitment to continuous improvement and the pursuit of excellence.

Passionate and Tenacious

will provide the energy and ‘heart’ necessary to exceed expectations. Combine these with a continuous improvement mindset and we will attract great opportunity in the future. A team that is always driven to be better, try harder, and continually exceed customer expectations will always be a leader in business.

Authentic and Professional

team members understand what it takes to build great relationships. Those who have strong emotional intelligence understand the importance of authenticity and professionalism. Our team of professionals sternly holds themselves accountable to our values, to our customers, and to each other. Possessing these characteristics are essential to building a successful company.

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Connect

Whether you have a general question, are looking for that perfect employee, or looking for a great job - we can help!

Headquarters
220 SW 9th Street
Suite 150
Des Moines, IA 50309

515.288.2128

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