Craig is the President and Co-Founder of Paragon. His career in technology started in 1993. He is responsible for leading the Des Moines office and strategic planning and execution at Paragon. Craig is active in the Technology Association of Iowa, The Greater Des Moines Partnership and various charitable organizations. Graduating from the University of Iowa with a B.A. in Economics in 1989, Craig is married and has three sons.
Nick Roach is the Director of Sales at Paragon. Nick leads the performance and execution of our sales and recruiting teams. He is passionate about protecting a culture of accountability built around Paragon’s Core Values. He first entered the SAAS and Outsourcing industry in 2009. Nick spends most of his free time outside of the office enjoying time with his two sons.
Donna is the director of operations at Paragon. She is responsible for overseeing the functionality of the organization including finance, systems, HR and payroll. Donna is passionate about supporting the efforts of our military by volunteering with the Wingman Support Team and the Patriot Guard Riders. She is active in her community, as well as her church choir. Donna attended Iowa State University and is married with two children.
Mark is a senior business development leader at Paragon. Mark manages a territory focused on supplying IT talent to central Iowa companies. Mark is actively involved in the community, lending his time to organizations such as Junior Achievement and the Technology Association of Iowa, as well as youth sports. Graduating from of the University of Iowa with a B.A. in Marketing in 1991, he is married with two sons.
Amanda is the director of consultant relations at Paragon. She has been with Paragon for over seven years with 11 years of industry experience. Her focus is on leading efforts managing our consultants in the field. Amanda’s previous experience in the industry was in sales/account management for some of Paragon’s top clients. Amanda graduated in 2005 from Simpson College with majors in Criminal Justice and Sociology with a Management minor. She has worked in London, England, Chicago, and now Des Moines. She lives in Waukee with her husband, three children, and two dogs.
Joel Jackman is vice-president and co-founder of Paragon. Joel is responsible for new market development, strategic planning, and running the IT Leadership Forum at Paragon. He developed and leads the IT Leadership Forum, a leadership and development group for technology managers in Central Iowa. He also leads the non-profit Paragon IT Leadership Forum Scholarship Foundation, that awards scholarships to high school graduates that commit to Iowa colleges for STEM degrees. Graduating from the University of Iowa with a Liberal Arts degree in 1993, he is married and has two children.
Paragon was founded in 1997 by brothers Craig and Joel Jackman to change how search firms and clients interacted. With an entrepreneurial background and an innovative spirit, Craig and Joel set out to be more than just a service provider. They wanted to be a valued partner to their clients — helping them get the right people in the right roles, which in turn benefited each clients’ strategic initiatives. With two phones, a phonebook, and a fax machine and a whole lot of tenacity, they started Paragon with the mission to create a great company where people could thrive, love their work and make a meaningful contribution.
Today, Paragon is deeply connected to IT communities throughout the Midwest. Providing exceptional resources locally, nationally and internationally, we have enjoyed delivering success to organizations while leveraging our renowned experience, speed to market and industry knowledge. Headquartered in Des Moines, Iowa, our presence includes hundreds of consultants in multiple states, as well as global partnerships, providing the best talent and solutions for our clients’ needs.
Because of the deep commitment to nurturing the future of the industry, the IT Leadership Forum was founded in 2010 to support investment in talent. Through the IT Leadership Forum, our clients strengthen their leadership culture — leading to improved attraction, engagement and retention of the best people. Paragon is also an active member in technology association leadership initiatives. A passion of Paragon is looking to help resolve the challenge of a constrained IT workforce by investing in students’ education and opportunities. We are proud of our 501c3 scholarship fund, and believe deeply in creating opportunities for future change agents and leaders.
We believe we must be…
Exceptional in Service to Others by continually pleasantly surprising them at every phase of delivery. When we ‘Wow’ our community by providing exceptional service, we differentiate ourselves from our competitors and establish a legacy for our company and for our families. When we perform exceptionally in service to others, we build Raving Fans.
We know how important it is to…
Pursue Mastery of our craft. Spectacular achievement is always a result of spectacular preparation. Our success as a company is directly proportionate to the effort and commitment to continuous improvement and the pursuit of excellence.
In order to lead the market, we believe that being…
Passionate and Tenacious will provide the energy and ‘heart’ necessary to exceed expectations. Combine these with a continuous improvement mindset and we will attract great opportunity in the future. A team that is always driven to be better, try harder, and continually exceed customer expectations will always be a leader in business.
Authentic and Professional team members understand what it takes to build great relationships. Those who have strong emotional intelligence understand the importance of authenticity and professionalism. Our team of professionals sternly holds themselves accountable to our values, to our customers, and to each other. Possessing these characteristics are essential to building a successful company.
Everyone at Paragon IT Professionals is committed to living these values every day with every person we work with. We are dedicated to providing the best services available to the IT community.
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