Spring is on the horizon. If you are like most people, spring cleaning is on your mind. Spring cleaning doesn’t just have to be for your business. This is a great time of year to add process improvement to your business.

What Is Process Improvement?

So what exactly is process improvement? It involves also identifying, analyzing, and improving upon existing business process within a business for optimizing and meeting new quotas or standards of quality.

The Six Stages:


How Do You Also Measure Process Improvement?

When process improvement is done right, it can be measured by the enhancement of the following:

  • Product Quality
  • Customer Satisfaction
  • Customer Loyalty
  • Increased Productivity
  • Development of Skills in Employees
  • Efficiency
  • Increased Profits
  • Greater ROI

What Process Improvement Is NOT:

It is important to also remember that process improvement is not a “one-time event”. It needs to continuously be looked at for improvements. Process improvement does not focus on who is doing a process. It focuses on how and why the process is being performed.

Start working on process improvement in order to “spring clean” your business. Your business is also likely to gain great results and reduce mistakes. Overall, you are likely to see an improvement in customer satisfaction.